Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website syrilinfotech.com (“Website”) and any inquiries, services, deliverables, or communications provided by Syril Infotech Private Limited (“Syril Infotech”, “we”, “us”, “our”). By accessing this Website or engaging our services, you agree to these Terms.

If you do not agree, please do not use the Website

1) About Us

Company: Syril Infotech Private Limited
Contact: +91 7010571866 | syrilinfotech@gmail.com |10/21, Pulikutti, vinayaghar kovil street, Kizhapuliyur, Tenkasi, Tamil Nadu 627814

2) Website Use

You agree to:

  • Use the Website for lawful purposes only.
  • Not attempt to harm, disrupt, or misuse the Website (including hacking, scraping, injecting malware).
  • Not upload or send harmful, abusive, or misleading content through our forms or channels.

We may restrict access if we believe the Website is being misused.

3) Services and Engagement

Our services may include (not limited to): digital marketing, Meta advertising campaigns (Facebook and Instagram), Google advertising campaigns (Search, Display, YouTube), search engine optimization (SEO), local search engine optimization (Google Business Profile), social media management, lead generation and funnels, personal branding (LinkedIn), content and copywriting, creative design, video production and editing, email marketing, and WordPress websites and landing pages.

Important:

  • Service scope, timelines, and pricing are confirmed through a proposal, quotation, email, or written agreement.
  • Marketing results depend on many factors outside our control (industry, competition, budget, account history, website quality, approvals, and seasonality). We do not guarantee specific outcomes unless stated in writing.

4) Quotations, Payments, and Invoices

  • All prices are as per the agreed quotation/proposal.
  • Advertising spend (platform budget) is separate unless clearly included in writing.
  • Payment schedules (advance, milestones, monthly retainer) are mentioned in the proposal/invoice.
  • Late payments may pause work, reporting, or delivery until cleared.
  • Any bank/payment gateway charges are borne by the client unless agreed otherwise.

5) Client Responsibilities

For timely delivery and best outcomes, you agree to provide:

  • Accurate business information, brand assets, and approvals on time.
  • Admin access or permissions required for platforms/tools (as applicable).
  • Prompt review and feedback within agreed timelines.

Delays in approvals or inputs may impact timelines and results.

6) Approvals and Change Requests

  • We follow the agreed scope. Additional requests beyond scope are treated as Change Requests and may require revised timelines and charges.
  • Once a deliverable is approved or published, rework may be chargeable depending on the change.

7) Intellectual Property and Usage Rights

Client Materials

You retain ownership of your existing brand assets, logos, and content you provide. You grant us a limited right to use them solely to deliver the agreed services.

Deliverables Created by Us

Upon full payment, you receive rights to use the final approved deliverables for your business.
We may retain working files, drafts, or internal frameworks unless explicitly agreed to hand over source files.

Tools and Third-Party Assets

Some designs, fonts, stock media, templates, or plugins may require third-party licenses. If any paid assets are needed, we will inform you. You are responsible for ongoing third-party subscription or licensing costs unless included in writing.

8) Confidentiality

If we receive non-public business information from you, we will treat it as confidential and use it only to provide services. You also agree not to misuse any confidential information you receive from us (pricing, strategies, internal documents, etc.).

9) Portfolio and Marketing Use

Unless you request otherwise in writing, you allow us to showcase non-confidential work (such as logos, creatives, website screenshots, campaign summaries) for our portfolio, case studies, and social channels.

If your project involves sensitive information, you can request a no-portfolio clause.

10) Third-Party Platforms and Accounts

We may work with platforms such as Meta, Google, LinkedIn, email service providers, and website plugins. You acknowledge that:

  • Platforms have their own policies and may restrict accounts, disapprove ads, or change algorithms.
  • We are not responsible for platform-side issues beyond our control, but we will support troubleshooting as part of the agreed scope.

11) Disclaimers

  • The Website content is provided for general information. It does not constitute legal, financial, or professional advice.
  • Any examples of performance, results, or case references are illustrative and may not represent typical outcomes.

12) Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, consequential, or punitive damages.
  • Our total liability for any claim related to services shall not exceed the amount paid to us for the specific service in the last 30 days preceding the event giving rise to the claim (choose one and keep consistent).

13) Termination and Suspension

Either party may end an ongoing engagement with written notice as per the agreed proposal/contract.
We may suspend services if:

  • Payments are overdue,
  • The client violates these Terms, or
  • Required access/approvals are not provided for a prolonged period.

Any completed work up to termination must be paid for as per the agreed rate.

14) Refund Policy

Unless stated otherwise in a written agreement:

  • Setup fees, strategy fees, and completed work are non-refundable.
  • Advertising spend paid to platforms is non-refundable.
  • For monthly retainers, refunds (if any) are considered only for unused scope and at our discretion.

15) Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Tenkasi, Tamil Nadu.

16) Changes to These Terms

We may update these Terms periodically. The updated version will be posted on this page with the revised 20/01/2026 date.

17) Contact

For questions about these Terms, contact:
Syril Infotech Private Limited
Email:syrilinfotech@gmail.com 
Phone: +91 7010571866
Address: 10/21, Pulikutti, vinayaghar kovil street, Kizhapuliyur, Tenkasi, Tamil Nadu 627814